Terms of Service

2. Services Offered

DIXOSOFT Technology Private Limited provides high-grade digital solutions, custom enterprise software development, AI model integration, and cloud-based Software-as-a-Service (SaaS) platforms, including:

• DIXOVA Platform: India’s cloud GST billing, multi-warehouse inventory management, automated purchase tracking, WhatsApp document delivery, and AI insights platform.
• Enterprise Engineering Services: Custom full-stack web and mobile application development, cloud architecture, system refactoring, and AI solutions.

3. User Accounts & Responsibilities

To access certain features of DIXOVA or our proprietary portals, you must register for an account. You agree to:

• Provide accurate, current, and complete organization and contact details during registration.
• Maintain the security and confidentiality of your credentials and account access tokens.
• Accept full responsibility for all activities and transactions that occur under your registered account.
• Notify DIXOSOFT immediately at dixosofttechnologyprivatelimit@gmail.com upon suspecting any unauthorized access or breach of security.

4. Subscriptions, Fees & Billing

5. Intellectual Property Rights

Unless otherwise indicated, all code, designs, algorithms, user interface mockups, trademarks, branding, logos, graphics, and documentation across our websites and products are the exclusive property of DIXOSOFT Technology Private Limited or licensed to us.

Your Data Ownership: You retain 100% ownership of all business records, customer databases, purchase lists, and billing data uploaded or generated within your DIXOVA account. DIXOSOFT claims no ownership over your confidential enterprise data.

6. Acceptable Use & Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Reverse engineering, decompiling, or attempting to extract source code from DIXOSOFT products.
• Using the Services for fraudulent invoicing, illegal tax evasion, money laundering, or illegal operations.
• Injecting malware, viruses, web scrapers, or DDoS attacks against DIXOSOFT infrastructure.
• Attempting to bypass multi-tenant isolation barriers or unauthorized access to other user accounts.

7. Limitation of Liability & Disclaimers

DIXOSOFT Services are provided on an “AS IS” and “AS AVAILABLE” basis. While we strive for 99.9% platform availability:

• DIXOSOFT does not warrant that services will be uninterrupted, error-free, or entirely immune to third-party network outages (e.g. GSTN portal downtime or telecom carrier dispatches).
• To the maximum extent permitted by law, DIXOSOFT Technology Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, or business data) arising out of or related to your use of the Services.
• Our total cumulative liability for any claim shall not exceed the amount paid by you to DIXOSOFT in the three (3) months preceding the event giving rise to liability.

8. Termination

We reserve the right to suspend or terminate your account and access to the Services immediately, without prior notice, if you breach these Terms, engage in illegal activity, or fail to pay applicable subscription fees after written notice.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes or claims arising hereunder shall be subject to the exclusive jurisdiction of the courts located in India.